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Delivery & Returns Policy

Placing an order with us couldn’t be simpler. We believe that the benefits of Oscon should be available to everyone, regardless of where you are the in the world. For this reason, we proudly ship Oscon WorldWide.

If you have a specific delivery request, please contact our sales team on 01636 703819 or email: sales@osgoodschlatter.co.uk 

 

We aim to dispatch all completed orders received before 3pm Monday – Friday  (Excluding Bank holidays) the same day. Orders placed after 3pm, during Bank Holidays or over the weekend will be dispatched the next working day.

 

UK Delivery

We offer four main delivery options for UK customers. Depending on the delivery option you select during the checkout process your order will be sent by either Royal Mail or Interlink Express.

 

Service Delivery Time Price
Royal Mail Tracked 48 3-5 Working Days £2.95

Guaranteed Next Day Delivery

Next Day £5.95

Special Delivery Before 1pm

Order Placed before 3pm Monday - Thursday

(Excluding Bank Holidays) with Special Delivery selected.

UK Mainland Only

Next Day £6.95
Special Delivery - Saturday

Order must be placed before 3PM Friday

UK Mainland Only
Saturday Delivery £9.85


 

International Signed For Delivery (Europe- 6-8 working days)
Our European signed for delivery service is available to all EU countries and requires a signature upon receipt. Please note that the price for international delivery is calculated during the checkout process.

 

International Signed For Delivery (USA & Rest of World- 7-9 Working days)
If you require your order to be delivered to a country outside of the European Union we offer a 7-9 working day international delivery service. The delivery charge is calculated during the checkout process and a signature will be required on receipt. 

 

Returns

If you are a customer in the European Economic Area (EEA), you have 14 calendar days to cancel your order because you have changed your mind. This two week cancellation period starts from the day you have received all of the items in your order. To return your items please sned them in suitable packaging to Teen Sports Therapy, Unit 5 Woodland Court, Jessop Close, Newark, Nottinghamshire, NG24 2AG.

If you receive faulty or damaged goods, you also have a right to return these goods and to ask us to replace them or get a refund.

Secure Ordering

We offer 100% safe and secure ordering through our online payment gateway. Our payments are processed with 256kB Encription.

Privacy & Cookies Policy

Fast Delivery

Place your order before 3pm Monday - Friday (excluding Bank Holidays) and we will dispatch your order the same day.

Delivery & Returns Policy

Contact Us

Need help or advice? We have a great team of freindly sales experts ready to answer any questions you might have.

Telephone: 01636 703819
Email: sales@osgoodschlatter.co.uk


Teen Sports Therapy is a trading name of Creative Conceptions Ltd
Copyright Creative Conceptions Ltd 2018
Registered Business Address: Unit 5 Woodland Court, Jessop Close, Newark, Nottinghamshire, NG24 2AG.
Registered in England & Wales. Company No. 4222123 VAT No. GB772740418.